Shipping policy

Shipping Policy

Order Delivery Times We strive to get your products to you as quickly as possible. Most orders are delivered within 7 to 10 working days. This timeframe includes:

  • Preparation: Your order is carefully prepared and fulfilled within 2 working days.

  • Transit: Once prepared, shipping typically takes an additional 2 to 7 working days, depending on your location.

Trusted Carriers To ensure safe and reliable delivery, we partner with world-class couriers:

  • UK & Europe: Shipped via FedEx.

  • United States: Shipped via UPS.

Tracking Your Order Every order we send is fully tracked for your peace of mind. Once your package has been dispatched, you will receive a shipping confirmation email containing your tracking link. You can use this link to monitor your delivery’s progress in real-time.

Delivery Support Please ensure your delivery address and phone number are correct at checkout to avoid delays. If your order is significantly delayed or you have any questions regarding your delivery, please contact our support team at contact@serovalabs.com.